Maintenance Request

After Hour Emergencies:

For emergency maintenance issues outside of normal business hours (Monday-Friday 8am-5pm), call 760.583.2674. An emergency maintenance issue is defined as anything that endangers life or poses severe damage risk to the property if not corrected immediately (example: flooding). Issues outside of these items will not be handled as emergencies.

A $50 fee will be assessed if any of the following occur:

• Any tenant who makes an appointment, but fails to be at the property during the scheduled time.
• There is a non-kenneled or unconstrained dog.
• The key to the property does not work due to changing of the locks by the tenant (please refer to your lease about changing locks without prior landlord authorization).
• There is an underage child (17 or under) unattended at the property. 

If the maintenance request is to fix something that was due to tenant damage or responsibility, the tenant will be charged. If you have questions on what is tenant responsibility, please call us at 760.583.2674.